Privacy Policy
Please read this privacy policy carefully before using this site
This Privacy policy applies to how the Sensus website (https://sensus.tech/), domains, applications, services, and products processes, collects, uses and transfers personal data of users who use the software products.
Sensus website is owned and operated by Aurora Innovations SLU, legal entity duly registered in Andorra.
Sensus is a software solution designed to operate as a payment orchestration platform that coordinates and manages multiple payment processes and payment service providers, while providing users with a streamlined and transparent payment experience.
This Privacy policy is in line with regulations but not limited to:
- Andorra Qualified Personal Data Protection Law (LQPD, Law 29/2021)
- EU General Data Protection Regulation 2016/679 ("GDPR").
Definitions
For the purposes of this Privacy Policy:
- "We", "Us" or "Our" refers to Aurora Innovations SLU, Sensus.
- "Client" means any natural or legal person that has applied for, and is provided with, our services.
- "User" means any natural or legal person that visits our website or otherwise contacts us, whether or not they become a Client.
- "You" refers collectively to Clients and Users, as applicable, who access our website, services, or products.
Data Controller and Processor
For the purposes of the General Data Protection Regulation (GDPR):
- Aurora Innovations SLU acts as a data controller in relation to personal data processed for the operation, security, compliance, and administration of its platform, website, products etc, including user management, access control, fraud prevention, and regulatory obligations.
- Aurora Innovations SLU may act as a data processor where it is appointed as such pursuant to a relevant data processing agreement, processing personal data on behalf of its Clients in the context of providing its IT platform for payment orchestration and related services, and solely in accordance with the Clients' documented instructions. In such circumstances, Aurora Innovations SLU does not act as a data controller in respect of that processing.
- In all cases, Aurora Innovations SLU processes personal data in accordance with applicable data protection laws only on the extend required to provision of services and implements appropriate technical and organisational measures to ensure the security and confidentiality of personal data.
Scope of Application
This Privacy Policy applies to:
- Users and Visitors of our website (https://sensus.tech/);
- Clients who use our services; and
- Any other individuals who interact with us or use our services.
What data we process?
WE collect the Personal Information of our purchasers, clients, vendors, and other individuals who visit our Website or reach us for specified, explicit purposes only.
We process only the personal data that is necessary for clearly defined purposes and based on appropriate legal grounds under GDPR and strictly necessary to provide you with the services and process your requests in compliance with all applicable regulations.
The data we collect may include but not be limited to personal and business identification details, contacts, transaction metadata (time, date, amount, currency, network, payment method etc), purpose of transaction, website, dashboard and API usage data (IP address, device and browser information, basic technical data about your visit etc).
How We Collect Your Personal Data?
We may obtain Personal Data from a variety of sources, including:
From you:
- When you show interest in our products or services;
- During the onboarding process and throughout your ongoing relationship with us;
- When you log into or navigate our website;
- When you access our products or services online;
- When you use or interact with our products or services;
- When you create content or engage with our products and services;
- When you sign up for newsletters or other communications;
- When you voluntarily participate in surveys or market research;
- When you reach out to us with questions, requests, or to report an issue (via phone, email, social media, or messaging platforms);
- When you provide services to your own clients using our products.
In above cases you may give us your personal information, contacts, account information, payment information, financial information, purchase information, content or other.
Personal Data from Third Parties
We may also collect Personal Data about you from third-party sources, including:
- Device and usage information obtained from third-party services, such as analytics providers (e.g., Google), to understand website and product usage;
- Account and payment information received from users or other third parties, including organizations, associations, or regulatory authorities, for purposes such as fraud prevention, detection, and credit risk management;
- Account, payment, and financial data provided by technical, payment, or financial service providers that support the operation of our products and services.
Purpose and Legal Basis for Processing Personal Data
We collect and process your Personal Data to provide, maintain, and improve our products and services, and to ensure a safe and efficient experience.
Key purposes include:
- Delivering and managing products or services, including order fulfillment and account setup;
- Operating, maintaining, and improving our platform, products, and services;
- Providing technical and customer support;
- Communicating with you regarding products, services, or important updates;
- Protecting our rights, the rights of others, and the integrity of our services, including fraud prevention.
Legal basis:
- Processing necessary to perform a contract with you;
- Processing based on legitimate interests such as preventing fraud, and protecting our business;
- Ensuring compliance with legal obligations and responding to regulatory or government requests;
- Consent, where required to initiate services or for specific processing activities. You may withdraw consent at any time, although this may limit access to certain services.
Use of Anonymous Information
We may use anonymized or aggregated data (which does not directly identify you) to:
- Improve our platform, services, and customer experience;
- Support personalization and targeted content or advertising;
- Detect and prevent fraud;
- Measure affiliate marketing or referral program activity;
- Conduct statistical research and reporting.
Third-party websites and external services
Our website, dashboard or communications may contain links to third-party websites, services or content that are not operated by Us.
If you follow such a link, your use of those third-party services will be governed by their own privacy policies and terms, not by this Policy. We are not responsible for the content, security or privacy practices of those third parties.
International Data Transfer and Storage
Where possible, we store and process Personal Data on servers located within the European Union or other trusted jurisdictions. However, your Personal Data may sometimes be transferred to, and stored on, servers outside your province, country, or governmental jurisdiction, where data protection laws may differ.
We implement appropriate technical and organizational measures to ensure that your Personal Data is handled securely and in accordance with this Privacy Policy and applicable data protection laws.
Retention and Deletion
We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need your Personal Data, we will remove it from our systems and/or take steps to anonymize it.
Your Rights Regarding Personal Data
Under applicable data protection laws, including the GDPR, you have the following rights in relation to your Personal Data:
- Access: You have the right to request access to the Personal Data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete Personal Data.
- Erasure: You may request deletion of your Personal Data where processing is no longer necessary or lawful.
- Restriction of Processing: You have the right to request that we limit the processing of your Personal Data in certain circumstances.
- Data Portability: You can request a copy of your Personal Data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to certain types of processing, including direct marketing.
- Withdrawal of Consent: Where processing is based on your consent, you can withdraw your consent at any time.
- Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights are not being respected.
How to Exercise Your Rights
You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team to the contacts available on our website.
For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this website, and the revised Policy will take effect immediately upon posting unless otherwise stated. When using our services, you may be asked to review and accept the updated Privacy Policy. This allows us to record your acceptance and notify you of any material changes in the future.







